We want you to be completely happy with your first purchase. If you don’t love it, send it back, it’s that easy! We will gladly accept unworn, unwashed, unaltered or unused merchandise in sellable condition for a full refund within 30 days of purchase.

For all subsequent purchases, returns are accepted within 90 days of receiving the product as long as it is in its original condition (meaning not tried on, worn, or washed).

For all other products, (excluding our all sales final) returns are accepted within 90 days of receiving your order if items are in the original condition you received them with any attached packaging intact.

For Hong Kong orders, we offer free return postage. For all international orders, return postage is not provided.

Send a email to business@diggoods.com for submitting a return request and include your order number to start the process.

Please allow 2 to 4 business days to process the return once it’s received. You will be notified via email once the refund has been issued.